How do I request a refund?
To request a refund within 30 days of your purchase, please contact email@example.com and include the following:
- User name
- Order date
- Order reference ID number
- Product/Line item(s) you wish to return
- Your contact information in the event an agent must speak with you
Outside of 30 days, please contact Esri Customer Service or your local Esri distributor.
- Please note, credit card refunds cannot be processed after 90 days.
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